Delivery & Shipping

Important **** We take no responsibility for incorrect addresses. Please ensure you fill out your shipping details clearly and completely. You will be charged for additional shipping if goods are sent back due to a wrong address supplied by the customer.

All orders are shipped via Australia Post.

All orders are shipped with an Authority to Leave - if you do not want your order to be shipped with an Authority to Leave, please let us know in the note section upon checkout.

*Shipping times may vary during peak times including Sale Periods, Public Holidays & Holiday periods

Tracking.

When your order has been processed & sent, you will receive an automated email with a Tracking Reference Number.

Please allow up to 24 hours for this to register in the system, once you have received your shipping confirmation email, before tracking - as information may not be immediately available on the courier's website

Returns and Faulty Goods

Faulty goods must be notified within 7 days of receiving the item - Please read our Returns and Exchanges Terms carefully.

Please follow this link to submit any RETURNS - there is no guarantee of refunds or credit notes

Consent

By agreeing to these Purchase & Shipping terms, you also consent to receive further electronic communications from us in relation to Boardsox®, including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may at any time, unsubscribe from receiving electronic commercial messages from us.

CREATING A COMMUNITY OF PASSIONATE SURFERS THAT GROW INTO

ADVOCATES FOR OCEAN PROTECTION

Boardsox’s dedication to the surfing community extends beyond its products. The brand actively participates in ocean conservation efforts, collaborates with environmental organizations, and engages in community outreach programs.

AT BOARDSOX, SUSTAINABILITY AND CUSTOMER SATISFACTION ARE

AT THE FOREFRONT OF OUR MISSION

As an independent surf brand, we price ourselves on embracing the authentic culture of surfing, which is deeply rooted in the grassroots community. We recognise the importance of maintaining a connection with the environment and strive to incorporate sustainable practices throughout our operations.

We acknowledge the True Locals, the First Nations people who have been custodians of land, waters and culture for tens of thousands of years. We pay respects to First Nations Elders past, present and emerging. This website was created on Wathaurong land in Australia, where sovereignty was never ceded.

Boardsox is a purpose-driven surf business, and independent surf brand built for surfers. We strive to make high-quality, beautiful, functional surf products that give back. Together with our customers, we are committed to a mission of environmental sustainability and ocean conservation projects.

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We're proud of what we make and how we make it, that's why Every product we make comes with a 100% guarantee. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your expectations. We stand behind everything we make.

Our Guarantee>