Shipping
We pack every order by hand at our Ocean Grove HQ and send it out fast - Australia-wide and worldwide. Here's exactly what to expect.
Shipping within Australia
Orders are dispatched from Ocean Grove, Victoria, within 1–3 business days.
We ship using Australia Post and Aramex. * IMPORTANT > We do not ship our surfboard covers express due to the cost. If it is urgent and you would like it expressed, please contact us
| Service | Estimated delivery | |
|---|---|---|
| Standard | 2–7 business days | |
| Express | We do not express ship our Zipperless Surf board bags. 1-4 Business Days |
Worldwide shipping
We ship Boardsox all over the world on tracked express. Designed by surfers here, trusted by surfers everywhere.
| Region | Estimated delivery | |
|---|---|---|
| New Zealand | 4–9 business days | calculated at checkout |
| USA & Canada | 5–12 business days | calculated at checkout |
| UK & Europe | 5–12 business days | calculated at checkout |
| Rest of world | 5–12business days | calculated at checkout |
Any import duties or taxes are set by your country and paid on delivery - they're not included in our shipping cost.
Tracking your order
The moment your order leaves us, you'll get an email with your tracking number and a link to follow it to your door. Can't find it? Check your junk folder, then give us a shout and we'll chase it up.
Shipping FAQ
When will my order be dispatched?
Within 1-3 business days of ordering. During sales or holidays it can take a touch longer - we'll always keep you posted.
Can I collect from the Ocean Grove showroom?
Yes. Choose local pickup at checkout and we'll email you when it's ready to grab from 9–11 Sinclair St, Ocean Grove.
Do you ship to PO boxes and parcel lockers?
We sure do - just pop the address in at checkout.
My tracking hasn't updated - what do I do?
Give it 24–48 hours to tick over. If it's still stuck, email us and we'll sort it.
Question about your order?
Talk to a human. We answer every message ourselves.
Contact us
